Tickets are purchased on a non-refundable and non-transferable basis, in accordance with our terms and conditions. However, we understand that plans can change. If you need to request a date change, please fill out our online support form.
When contacting us, be sure to include:
- Your order confirmation number (usually starts with a “6”)
- Your preferred new date and time for your visit
While changes are not guaranteed, our team will do their best to assist you.