Can I cancel my booking? Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. Related articles Can I change the date/time of my booking? How can I contact you? I would like to add an additional ticket/s to my existing order? Can I change the name on my booking? Can I upgrade my ticket/LEGOLAND Discovery Center Westchester Annual Pass to a Merlin Annual Pass?